Privacy Policy
Last updated: October 13, 2026 (optional property address added)
Who we are
LandlordLog is a record-keeping tool for small landlords. It is run from Ontario, Canada. For privacy questions or requests, email landlordlog@soloaisle.com
What we collect
- Your name, email address and password. The password is stored scrambled, so we cannot read it.
- What you type in: rent, expenses, trips, saved quick trips, credit line entries, notes, and whether Canada or USA is selected.
- Only if you add them: a tenant's name, the monthly rent, the rent due day and the lease end date for a property. Only the name is stored about the tenant. We do not ask for a phone number, email, ID or anything else about tenants, and you should not type those into notes. We use this only to show your reminders and fill in the rent receipts you make. You can delete it any time with Delete tenant on the property page.
- Receipt pictures that you choose to save. They are shrunk and kept in your private account only. PDF files you make (rent receipts, repair history, accountant summary) are created on your phone and are not stored by us. The name you type as landlord on a receipt is remembered only in your phone's browser storage, not in our database.
- Your yearly total driving distance and property names you enter, and basic sign-in records such as session and device details kept by the sign-in service.
- An optional property address, if you choose to enter one. It is only used to print on your rent receipts and reports, and you can remove it any time by clearing the field. Leave it empty if you prefer.
We do not collect your bank logins, card numbers (Stripe handles those if you pay) or Social Insurance / Social Security numbers. Please do not type them into notes.
How we use it
Only to run the app for you: sign you in, save your entries and show your totals. We do not sell your information. We do not show ads. We do not share your entries with other users.
Who else handles it
- Neon stores your account and entries in a database. The servers are in the United States, so your data is stored outside Canada.
- Cloudflare delivers the website to your phone and may keep standard server logs such as IP address.
- Stripe processes payments for paid plans. When you subscribe, you enter your card details on Stripe's own page. We never see or store your card number. Stripe keeps your email, billing details and payment history, and tells us which plan you have. Stripe may store data in the United States and other countries.
- Google (AI receipt reading): only if you turn on "Read the receipt with AI", the receipt picture you chose is sent to Google's Gemini service to read the date, total and store name. Nothing is sent unless you turn it on. Google handles it under its own terms.
- The sign-in service sends your 6-digit codes by email through a third-party email provider. Your sign-in session is kept in your phone browser's storage.
Each account can only see its own entries. If you share a receipt or summary with a tenant or accountant, that is your choice and it leaves the app.
Your choices
You can ask to see, correct or delete your account and everything in it. Email us at landlordlog@soloaisle.com and we will do it. Please also keep your own copy of important records. This app is not a replacement for the records the tax authority may ask you to keep.
Keeping it safe
Connections are encrypted. No system is perfect, so please use a strong password. If we learn of a problem that affects your information, we will tell you.
Changes
If this policy changes, the date above changes too.